Shipping policy
Shipping Policy
Thank you for shopping with us! We’re committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.
Processing Times
All orders are processed within 1–3 business days.
During busy periods, please allow an additional 1–2 business days for processing.
You will receive an email confirmation once your order has been shipped.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and the weight of your order.
Estimated delivery times:
- UK: 2–5 business days
- Europe: 5–10 business days
Please note: Delivery times are estimates and may vary due to customs delays, courier issues, or peak seasons.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. Tracking may take up to 24–48 hours to update.
Customs, Duties & Taxes
International orders may be subject to import taxes, customs duties, and fees once the package reaches your destination country.
These charges are the responsibility of the customer.
We are not responsible for delays caused by customs.
Shipping Address
Please ensure that your shipping address is entered correctly at checkout.
We cannot replace or refund orders shipped to incorrect or incomplete addresses provided by the customer.
Damaged or Lost Packages
If your order arrives damaged, please contact us within 48 hours with photos of the packaging and items so we can assist you.
If your package is lost in transit, please contact us and we will open an inquiry with the courier.
Returns & Exchanges
For information on returning items, please refer to our Returns Policy.
Contact Us
If you have any questions about your order or our shipping policy, you can reach us at:
📧 amyrosebeauty_@outlook.com